Yesterday I had to undergo a medical procedure. While I don’t want to discuss too much about what I needed done (don’t worry, I am fine) I do want to say that my experience at the hospital was absolutely amazing. I continually say that our insurance companies, doctors, nurses, technicians and their staffs deserve endless praise. THANK GOD I live in the United States of America and shame on the people who continually bash the wonderful people who work in our medical system. Not only was every nurse, technician and worker I ran into genuinely pleasant and helpful, the technology being employed was awesome.
My wife was called repeatedly on her cell phone, in the hospital, and given updates while I was in surgery. She was given a code to follow my progress on massive TV screens that let her know where I was in the hospital at any given moment from admittance to discharge. At every step they would confirm my identity, my procedure, my allergies etc. and they went out of their way to explain to me what was going on, what tools they would be using, and they almost gave me no time in following up today at home. I was asleep when they called to check in the first time.
Rochester General Hospital is simply a great place and has a wonderful staff. I am so thankful they cared for me and I know it is not an isolated experience. I have had other family treated there for more serious ailments than mine and the service was just as wonderful.
Are their problems with our Health Care system? Of course! But in total I have amazing confidence and have been continually awestruck at the level of competence and almost magical ability to both save and add to the quality of life that is generated from our system and the people who provide care. I am so grateful to everyone who spent so much time making me feel comfortable and cared for. I won’t soon forget it!
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